• Why do I need to create a customer account?

  Your personnal account will enhance your experience at LE MONT SAINT MICHEL. At any time and on all of your devices, you will be able to: Save the item(s) on your cart Track your order Easily get help from our team Get our latest news and private offers Update your personal data and delivery address(es).Few readers

• How can I delete my account?

  The general data protection regulation gives you the right to access, modify and delete your personal information. You can send a request by sending us an email at this address: eshop@lemontsaintmichel.frFew readers

• How do I update my personal data and information?

  On our eshop, once logged in to your personal account, you can access your profile dashboard. There, you'll be able to update your delivery and billing addresses as well as your personal information.Few readers

• How can I retrieve my password?

  On our eshop, just click on the “your account” menu, on the top right corner of your screen, and then “sign-in”. Once you are on the log-in page, just click on “Forgot your password?” and enter your email address. Please, don’t forget to check your “spams” folder as our emails can end up there.Few readers

• Why should I subscribe to your newsletter?

  Through our newsletter you will get our latest news and access to private offers. We do not spam and only send a few emails every year.Few readers

• How can I unsubscribe from your newsletter?

  You can unsubscribe from our newsletter at anytime. Simply click on the “unsubscribe” link, located at the bottom of our mails.Few readers

• How can I access my invoices?

  Once your order is confirmed, you will receive your invoice by email. You can also find your invoices in your customer account. For orders outside the European Union, an invoice is included in your parcel.Few readers

• How do I create a customer account?

  Please go to the My Account page to create an account. Then, you'll need to enter your personal information, including your email address, billing address, and shipping address. Be sure to double-check all the information before saving it. By logging into your account, you can view your order history, change your password, and update your billing and shipping addresses.Few readers

• Do I need to create a customer account to place an order?

  No, you can place an order as a guest. However, by creating an account, you can place orders without having to enter your details each time. This allows you to easily track your deliveries and receive our newsletters. Creating an account also helps you maintain an order history, which won't be the case if orders are placed as a guest or if the account is created at the end of the payment process.Few readers